Claims

Insurance claims

We hope you don’t need to make an insurance claim, but if things go wrong and you do need to claim on your policy, our professional team of insurance brokers will be on hand to guide you through the claims process and help get you a full and fair settlement.

Insurance claims help from Shene Insurance

Our professional claims handlers understand that time is of the essence when making an insurance claim. That’s why we’ll work hand-in-hand with you to obtain all the necessary information that will allow us to work on your behalf and get you the result you’re after.

Our brokers have the expertise and knowledge to spot any potential problems and bottlenecks before they happen, so if you need to make a home insurance claim, car insurance claim or any other type of claim for that matter, we’ll be there to help.

For help making an insurance claim, call us on 020 8878 7822.

Make an enquiry

Have a question about your insurance? Let us know how we can help and we will get back to you as quickly as possible!

Contact us

Request a quote

If you are looking for a quote then let us know the details and we will help find you the cover you need

Request a callback

Want to arrange an appointment to discuss your insurance? Call us or let us know when you would like us to ring you.

Call back

It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk